Flooding in 2021 has highlighted the increased risk to national resilience. This is against a backdrop of the UK climate projected to become more extreme over the next few decades. This paper considers the notable river and surface water flood events within England and Wales during 2021 and examines the performance of the Flood Forecasting Centre in highlighting the flood risk to our customers. We reflect on team debriefs as well as feedback and surveys from our customers. We distil our learnings and make connections with improvements in our underpinning science, forecasting tools, products and services. Finally, we highlight challenges associated with surface water flooding and suggest how we may collectively start to overcome these.

  • Flood forecasting – operational, world leading.

  • Surface water hazard impact model.

  • River.

  • Surface water – flash flooding and more extremes.

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