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Table 2

Total end-impact and cost of ‘No response’, ‘Current practice response’, ‘New response – manual’ and ‘New response – optimal’ (or ‘New methodology response’)

CML (mins/cust)AMLP (mins/cust)UW (m3)DRI (–)Cost (£)Total end-impact (%)
No response 3.6 3,330 14 11.1 
Current practice response 2.1 1,825 273 894 6.5 
New response – manual 1.2 1.7 1,235 316 813 4.5 
New response – optimal (or New methodology response) 1.6 1,475 92 55 
CML (mins/cust)AMLP (mins/cust)UW (m3)DRI (–)Cost (£)Total end-impact (%)
No response 3.6 3,330 14 11.1 
Current practice response 2.1 1,825 273 894 6.5 
New response – manual 1.2 1.7 1,235 316 813 4.5 
New response – optimal (or New methodology response) 1.6 1,475 92 55 
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