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Table 1.

Data collection methods, instruments and respondents.

#MethodRespondentsTarget%
1. In-depth Interviews (IDI) POs 100% 
2. Key Informant Interviews (KII) WSSB, KUWS 20 90% 
3. Focus Group Discussion (FGD) Water users (clients) 08 88% 
4. Observation POs, and water users 40 100% 
#MethodRespondentsTarget%
1. In-depth Interviews (IDI) POs 100% 
2. Key Informant Interviews (KII) WSSB, KUWS 20 90% 
3. Focus Group Discussion (FGD) Water users (clients) 08 88% 
4. Observation POs, and water users 40 100% 
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