IWA Publishing

Table 2

Benchmark indicators of Free Basic Water (FBW) policy (DWA 2003, 2017)

No.	Indicator	Definition	Data collected/measure
1.	Distance	Not more than 200 m	Return distance walked from household to IWS
2.	Quantity	25 litres/capita/day	Volume of collected water
3.	Reliability	Should at least have a downtime of not more than 2 days in 3 months (98% reliability)	Number or percentage of breakdowns in 3 months
4.	Flow rate	Minimum discharge rate of 10 L/min (0.16 L/s)	The time it takes to fill 25 litres
5.	Quality of water	Suitable for human consumption (perceived water quality)	Taste
			Odour
			Colour
6.	Cost	Free	Affordability of water

No.	Indicator	Definition	Data collected/measure
1.	Distance	Not more than 200 m	Return distance walked from household to IWS
2.	Quantity	25 litres/capita/day	Volume of collected water
3.	Reliability	Should at least have a downtime of not more than 2 days in 3 months (98% reliability)	Number or percentage of breakdowns in 3 months
4.	Flow rate	Minimum discharge rate of 10 L/min (0.16 L/s)	The time it takes to fill 25 litres
5.	Quality of water	Suitable for human consumption (perceived water quality)	Taste
			Odour
			Colour
6.	Cost	Free	Affordability of water