The majority (94.5%) of the respondents use piped water supply, 2.5% use spring water, and 3% use hand-dug wells. However, the piped water flows in an on-and-off manner for a few hours that customers store water in containers to use until the water comes again. Improper storage may result in contamination (Gizachew et al. 2020). To overcome the existing water supply shortage, the community uses untreated alternative sources of water, such as surface water, spring, and rainwater (in the rainy season), and 76.9% of them hand-dug wells. Thus, due to the intermittent supply of piped water, people are forced to use water from unimproved sources that may be contaminated with infectious microorganisms and may be subject to waterborne diseases (Kumpel & Nelson 2016). Table 6 gives the reasons for limited access to water and equity of distribution.

Table 6

Reflections of the society on access to and reasons for the unbalanced water supply

ParametersFrequencyPercentage (%)
Reason for limiting access of water   
 Unavailability from the source 166 42.2 
 Water is too expensive 20 5.1 
 Infrastructure problem 84 21.4 
 Sources are not accessible 123 31.3 
Reasons for inequitable supply   
 Scarcity of water 29 7.4 
 Line extension problem 135 33.4 
 WSD problem 66 16.8 
 Topography 94 23.9 
 Other reasons 69 17.5 
Total 393 100 
ParametersFrequencyPercentage (%)
Reason for limiting access of water   
 Unavailability from the source 166 42.2 
 Water is too expensive 20 5.1 
 Infrastructure problem 84 21.4 
 Sources are not accessible 123 31.3 
Reasons for inequitable supply   
 Scarcity of water 29 7.4 
 Line extension problem 135 33.4 
 WSD problem 66 16.8 
 Topography 94 23.9 
 Other reasons 69 17.5 
Total 393 100 

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