Profiles of the four utilities covered in this study
| Case utilities . | City profile . | Main state policy objectives . | Policy instruments . |
|---|---|---|---|
| Case 1 | Largest city in Nigeria and regarded as the country's industrial nerve centre. A mega city affected by rapid migration | Mission statement – To provide safe drinking water in sufficient and regular quantity, maintain good quality service through revenue generation to sustain operations, meet customer expectations by planning sustainable growth and promote community health by good potable water | Lagos Stage Water Sector Law (LSWSL) 2004. The Lagos State Water Policy 2013 is still a draft and yet to be implemented |
| Case 2 | One of Africa's most expensive cities and the capital city of Nigeria. Home for most Federal Government agencies, parastatals and presidency. Fourth largest city in Nigeria and is projected to be a megacity in 2050 |
| When this study was conducted the utility was a self-regulating agency and there was no established policy or law as the National Water Resources Bill 2007 had not yet been passed. It was not established by a law or does not have a policy guiding its decisions as it was it began operations based on the pronunciation of the former minister. However, the mandate of the utility is clearly outlined previously |
| Case 3 | Nigeria's oil and refineries hub and is very critical to the nation's economy because oil and gas is the major source of the Nation's economy | Main water supply policy objective – Improve access in quality and quantity, to safe water supply and provide adequate sanitation and hygiene in an affordable and sustainable way for all the people of the state | Rivers State Water Policy 2012 |
| Case 4 | Is situated in the north-western part of Nigeria with a population of about 1.8 million, and a major hub for trade, transportation and textile | Vision statement – To be a foremost provider of sufficient potable water for domestic and commercial, safe for irrigation, industrial and sanitation purposes. Mission statement – To earn a reputation and confidence of Kaduna State residents and callers, through the provision and promotion of adequate water and allied sanitation services in a sustainable and affordable manner that guarantees sufficiency, quality and returns to stakeholders. Core values
| Kaduna State Water Board Law 2004. Kaduna State Water Supply & Sanitation Law (2016) was in draft form and awaiting approval when this study was conducted. There is no developed policy instrument, however, the law states its state's policy is outlined in the previously identified mission and vision statement |
| Case utilities . | City profile . | Main state policy objectives . | Policy instruments . |
|---|---|---|---|
| Case 1 | Largest city in Nigeria and regarded as the country's industrial nerve centre. A mega city affected by rapid migration | Mission statement – To provide safe drinking water in sufficient and regular quantity, maintain good quality service through revenue generation to sustain operations, meet customer expectations by planning sustainable growth and promote community health by good potable water | Lagos Stage Water Sector Law (LSWSL) 2004. The Lagos State Water Policy 2013 is still a draft and yet to be implemented |
| Case 2 | One of Africa's most expensive cities and the capital city of Nigeria. Home for most Federal Government agencies, parastatals and presidency. Fourth largest city in Nigeria and is projected to be a megacity in 2050 |
| When this study was conducted the utility was a self-regulating agency and there was no established policy or law as the National Water Resources Bill 2007 had not yet been passed. It was not established by a law or does not have a policy guiding its decisions as it was it began operations based on the pronunciation of the former minister. However, the mandate of the utility is clearly outlined previously |
| Case 3 | Nigeria's oil and refineries hub and is very critical to the nation's economy because oil and gas is the major source of the Nation's economy | Main water supply policy objective – Improve access in quality and quantity, to safe water supply and provide adequate sanitation and hygiene in an affordable and sustainable way for all the people of the state | Rivers State Water Policy 2012 |
| Case 4 | Is situated in the north-western part of Nigeria with a population of about 1.8 million, and a major hub for trade, transportation and textile | Vision statement – To be a foremost provider of sufficient potable water for domestic and commercial, safe for irrigation, industrial and sanitation purposes. Mission statement – To earn a reputation and confidence of Kaduna State residents and callers, through the provision and promotion of adequate water and allied sanitation services in a sustainable and affordable manner that guarantees sufficiency, quality and returns to stakeholders. Core values
| Kaduna State Water Board Law 2004. Kaduna State Water Supply & Sanitation Law (2016) was in draft form and awaiting approval when this study was conducted. There is no developed policy instrument, however, the law states its state's policy is outlined in the previously identified mission and vision statement |
Sources:Chambers & Ekanem (2010); LWC (2010); RSMWRRD (2012); Ile-de-France (2016); Kaduna State Government (2016); KDSG (2016); LWC (2016); World Bank (2017).