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Journal Articles

An evaluation model for measuring customer satisfaction levels in a water supply domain: case study – water supply in Hamedan

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Parviz Fattahi, Amirsaman Kherikhah, Ramin Sadeghian, Shahla Zandi, Saeed Fayyaz
Water Policy (2011) 13 (4): 490–505.
DOI: https://doi.org/10.2166/wp.2010.123
Date Online: 23 April 2011
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