Metric benchmarking has been widely quoted as a powerful management tool. However, as useful as metric benchmarking can prove, its actual application may present several inconveniences. These include internal resistance to the project, difficulties in finding a suitable partner, finding an appropriate set of indicators, actual data management and results analysis. This paper will present general guidelines to carry out a metric benchmarking project within the water industry, as well as some tools that may be used to overcome some of these difficulties.
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Research Article| September 01 2002
Practical application of metric benchmarking in water supply systems
E. Cabrera, Jr.;
Water Supply (2002) 2 (4): 173–180.
E. Cabrera, F. Arregui, R. Cobacho, O. Trull; Practical application of metric benchmarking in water supply systems. Water Supply 1 September 2002; 2 (4): 173–180. doi: https://doi.org/10.2166/ws.2002.0135
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