An innovative tri-sector partnership has been formed in two peri-urban areas in Durban and Pietermaritzburg, in the province of KwaZulu-Natal, South Africa, which aims to provide sustainable water and sanitation services to these previously disadvantaged communities. This forms part of the world-wide Business Partners for Development (BPD) programme initiated by the World Bank to bring together the diverse resources, expertise and perspectives of three distinct sectors: business sector, public sector and civil society, in particular Non-Governmental Organisations (NGO's). The project focus includes infrastructure upgrading, water loss management, community involvement and capacity building, education and awareness on water conservation, health and hygiene, and customer management. The establishment of a common research framework examining impacts and outcomes and an international sharing and learning programme will, it is hoped, lead ultimately to better and replicable practices.

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