Utilities today must adapt quickly to complex changes in workforce, infrastructure, technology, and regulations, as well as outside factors of the economy, security issues, and societal trends. Linear, cause-and-effect strategic planning does not work well in today's world. Given these uncertainties, how can utilities develop meaningful and useful strategic plans? Faced with these challenges, a group of 18 leading international utilities, assisted through IWA, has developed new ways of strategic planning. This project, sponsored by AwwaRF and conducted by EMA, has created a dynamic and flexible strategic planning framework. A new framework, coupled with many of these utilities' experiences in strategic planning, is the subject of this paper.
Research Article| September 01 2005
Strategic planning in today's dynamic world
Water Supply (2005) 5 (2): 53–62.
Terrance M. Brueck; Strategic planning in today's dynamic world. Water Supply 1 September 2005; 5 (2): 53–62. doi: https://doi.org/10.2166/ws.2005.0022
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