Recently, many countries have started benchmarking studies with the aim of improving performance in their water sectors. To see regional differences in water supply, a cross-country comparison based on five benchmarking projects of Austria and different German federal states was done. It was verified that the influencing factors on costs are mainly related to regional and structural parameters, causing the crosscountry differences. Besides the age of the mains, urbanity is one of the major influencing factors on burst rates, leakage, and also on mains rehabilitation. The survey on the benefits of benchmarking suggests that it more than pays for itself. Most participants found opportunities to optimize operation and efficiency. No company stated higher costs than benefits. Benchmarking does not only optimize efficiency, but more importantly, quality, reliability and sustainability of supply services.
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Research Article|
December 01 2007
Water supply benchmarking – a cross-border comparison of outcomes and benefits in Austria and southern Germany Available to Purchase
R. Neunteufel;
*Institute of Sanitary Engineering and Water Pollution Control, University of Natural Resources and Applied Life Sciences Vienna, Muthgasse 18, A-1190 Vienna, Austria (E-mail: [email protected])
E-mail: [email protected]
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H. Kiesl;
H. Kiesl
**Rödl & Partner, Aeussere Sulzbacher Strasse 100, D-90491 Nuremberg, Germany (E-mail: [email protected])
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R. Perfler;
R. Perfler
*Institute of Sanitary Engineering and Water Pollution Control, University of Natural Resources and Applied Life Sciences Vienna, Muthgasse 18, A-1190 Vienna, Austria (E-mail: [email protected])
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R. Haberl;
R. Haberl
*Institute of Sanitary Engineering and Water Pollution Control, University of Natural Resources and Applied Life Sciences Vienna, Muthgasse 18, A-1190 Vienna, Austria (E-mail: [email protected])
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J. Schielein;
J. Schielein
**Rödl & Partner, Aeussere Sulzbacher Strasse 100, D-90491 Nuremberg, Germany (E-mail: [email protected])
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H. Theuretzbacher-Fritz;
H. Theuretzbacher-Fritz
***Graz University of Technology, Institute of Urban Water Management and Water Landscape Engineering, Stremayrgasse 10/I, A-8010 Graz, Austria (E-mail: [email protected])
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J. Kölbl;
J. Kölbl
***Graz University of Technology, Institute of Urban Water Management and Water Landscape Engineering, Stremayrgasse 10/I, A-8010 Graz, Austria (E-mail: [email protected])
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H. Kainz
H. Kainz
***Graz University of Technology, Institute of Urban Water Management and Water Landscape Engineering, Stremayrgasse 10/I, A-8010 Graz, Austria (E-mail: [email protected])
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Water Supply (2007) 7 (4): 9–16.
Citation
R. Neunteufel, H. Kiesl, R. Perfler, R. Haberl, J. Schielein, H. Theuretzbacher-Fritz, J. Kölbl, H. Kainz; Water supply benchmarking – a cross-border comparison of outcomes and benefits in Austria and southern Germany. Water Supply 1 December 2007; 7 (4): 9–16. doi: https://doi.org/10.2166/ws.2007.115
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