The effects and implications of the hardness of drinking water have been intensively discussed for some years. Preventive properties have been attributed to calcium and magnesium in connection with cardiovascular disease. More recently the discussion resumed in advance of the new WHO guidelines that will deal with desalination of drinking water obtained from brackish or salt water. The outcome of these discussions will impact on water supply companies that have decided to apply central softening for reasons of customer comfort. This paper describes the strategy adopted by Brabant Water in relation to water softening and customer satisfaction and the significance of the WHO guidelines.
Skip Nav Destination
Research Article| April 01 2008
Central water softening: customer comfort is relevant in new WHO view
Stephan van de Wetering;
Water Supply (2008) 8 (1): 69–74.
Martijn Groenendijk, Stephan van de Wetering, Ruud van Nieuwenhuijze; Central water softening: customer comfort is relevant in new WHO view. Water Supply 1 April 2008; 8 (1): 69–74. doi: https://doi.org/10.2166/ws.2008.036
Download citation file: