Discoloured water is one of the main causes of customer complaints received by UK water suppliers. Flushing is recognised as a means of preventing red water events by mobilising material with the potential to cause discolouration. The understanding of the mechanisms and materials causing discolouration is limited. It is therefore necessary to characterise the materials mobilised by flushing, _which are responsible for discolouration. The University of Sheffield and two UK water companies embarked on an in-depth programme of monitoring mains flushing. The programme involves collecting discrete samples during flushing of pipes of differing materials, diameters, age, source water and hydraulic regime. The results show iron to be the dominant material mobilised irrespective of pipe material. All samples indicate a direct correlation between turbidity, iron and manganese, and to a lesser extent with metals lead, copper, aluminium and zinc. Concentration of metals mobilised is independent of pipe material, diameter or age.

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